Resources in the toolkit can help workforce service providers build their capacity to work more collaboratively with employers toward jobs that attract and retain talent, increase employee motivation and productivity, and enhance the quality of work life for frontline workers and their managers.
This toolkit draws on three years of partnered work in Chicago, where 12 workforce organizations have embraced a shared strategy to improve retention and advancement for workers in retail and related sectors. In late July, the Economic Opportunities Program joined Reimagine Retail Chicagoland, Chicago Jobs Council, and a packed room of more than 70 workforce professionals to launch this new resource. Attendees noted that the toolkit will be a valuable reference for onboarding and training workforce staff at their organizations.
Reimagine Retail Chicagoland is part of the Economic Opportunities Program’s national Reimagine Retail initiative, supported by the Walmart Foundation. This toolkit documents their learning through practical guidance that workforce professionals in Chicago and across the country can apply in their work.